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It sounds like a lot of customers don’t like their new provider compared to their old ones. The outdoor camera’s field of view is quite limited, so it will miss a lot. We have countless hours of hands-on experience under our belts, with hundreds of home security systems researched and tested. With Brinks, it was their Brinks Home Hub (formerly IQ 2.0 control panel). This LCD touchscreen panel gave us far more control than a standard keypad, and we were able to manage all of our connected devices with a few swipes of the finger. You can connect these smart products to any of the Brinks Home Security packages.
But it’s still reliable stuff used by systems like ADT and tons of local security providers. Our technician was very courteous, knowledgeable and professional. He went over all of the information we needed in order to know how everything works. The Best Home Alarm Systems in the UK Find the right alarm system to protect your UK home. Either way, know that you could have a potentially frustrating experience with Brinks Home customer service. When we say “Brinks Home app,” we actually mean “Alarm.com app,” as Brinks Home uses this generic app for its smart home needs.
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When compared to other home security systems, Brinks Home isn’t our first choice unless we’re specifically looking at monitoring features. A lot of recent Brinks Home reviews are positive, especially regarding the reps who help users install and troubleshoot their systems. If you get the Ultimate package, professional installation is included. If you get an Essential or Complete package, installation is your responsibility.
In many cases, the field of view and night vision range on the product page differed from Help Center support articles. To verify we had correct info, we compared it with Alarm.com's website. We also wish it had a slightly longer night vision range like the cheaper Brinks Home Indoor Camera. Still, its Bluetooth speaker is a handy way to put your security camera to use playing music when it's off security duty. It doesn't have a long night vision range compared to the Brinks Home Outdoor Camera, but it doesn't need it when watching over porches, which aren't very big to begin with.
Brinks Home Outdoor Camera
Brinks Home says you can add up to 119 security or smart home devices that will connect with your control panel. You don’t necessarily have to get all those from Brinks Home, but the company does offer a ton of different devices. Unfortunately, it has a narrow 113º field of view that can't see as much as the other Brinks indoor camera.
But you’re not alone; the company provides phone assistance to walk you through the installation. And if you don’t want to DIY it, you can also arrange for a Brinks Home tech to come and install it for you. Both the control panel and the remote keychain sport an emergency button.
Ding DongFree Video Doorbell
We did the math, and although you’re getting an additional $250 to $350 worth of equipment compared to the Complete package, you’re actually paying more than $500 for it! So, if you do choose Brinks Home Security, we recommend purchasing the Essential or Complete package with add-ons for the best value. As with the Smart Security Essential system, this package offers on-the-go access through the mobile app.
Overall, we like the Brinks Smart Video Doorbell, but it's one of the more expensive options you can buy for a home security system. With technology evolving by the second, find out what you need to stay well and secured. All devices can be controlled remotely so you don’t have to keep worrying. We’ve heard some varying responses about how Brinks contracts work. We’ve heard that your contract will automatically go to a 12-month commitment after its initial run, but we’ve also heard that it will go month to month. We suggest checking with Brinks as your initial contract expiration date draws near, just so you know what to expect.
You can record clips and review the stream through the Brinks Home Security app. That’s everything you need for complete home security and smart home automation. But remember, you’ll have to purchase additional devices to access more advanced features. The Skybell Slim Doorbell comes with a 720p video resolution and a 180º field of view. The Smart Video Doorbell comes with a 2K video resolution and a 150º field of view. Brinks doesn't offer anything you won't find on other brands that sell Alarm.com gear, like Frontpoint and Link Interactive.
Brinks Home equipment has quite a few emergency features built in. If you choose to cancel your three-year contract early, you’re on the hook for the rest of the money as a cancellation fee—unless you cancel within the 30-day trial. But while Brinks Home equipment won’t necessarily cost you an arm and a leg, its monitoring might. If you customize your Brinks security package with extra equipment, your price will go up. Brinks acquired Protect America’s contracts after the company chose to end its services. Some of the links on our site are from our partners who compensate us.
While this means no nifty cameras like Vivint and Ring Alarm offer, Alarm.com's equipment is reliable and easy to use. We researched Brinks security cameras to find the best options for your Brinks security system. Brianne has a degree in English and creative writing from Westminster College and has spent 6+ years writing professional, research-based content. Before joining Reviews.org, she wrote safety and security content for ASecureLife.com. Her pieces and quotes are published across the web, including on MSN.com, Social Catfish, and Parents.com. Hobbies include wearing a seatbelt, wearing a life jacket, and keeping her arms and legs inside the ride at all times.
The only thing that really sets Brinks Home apart is that it offers a lot of useful monitoring features. If you’re more of a local storage person, then you might be disappointed. The only Brinks Home camera that automatically comes with local storage is the doorbell.
The basic Brinks Home plan is probably the best deal—you’ll get all the company’s signature monitoring features and app access plus smart home connectivity. But if you want home security cameras, this plan isn’t the right fit for you. Brinks Home Security has been known to roll out deals and discounts throughout the year. These offers are constantly changing, but our experts and editorial team are always researching the latest deals. We’ve seen percentage-off discounts on their equipment packages and two-day shipping offers. You might even find discounts on their monthly monitoring plans.
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